Working in the health care system becomes an increasingly multicultural experience. The following examples illustrate this claim: medical cooperation within the NATO; “Doctors Without Borders”; medical professionals who leave their country of origin to work in other regions, with patients (and colleagues) from other countries and cultures.
This can cause misunderstandings, conflicts and, in the worst-case, even errors of diagnosis or treatment mistakes. However, beyond unknown behavioural patterns and clichés, which might cause dissent, cultures can be compared objectively.
IKWW developed a system of intercultural interactions for people involved in the health care system. It is based on 10 cultural dimensions – four by the American cultural anthropologist Edward Hall and six by the Dutch social scientist Geert Hofstede and has been measured for 91 countries. It works in all “combinations” regardless of the cultural roots of patients, medical professionals, doctors, medicine managers….and between doctors from different cultures too.
The IKWW-workshop for intercultural competence is certified by the Ärtzekammer Berlin (8 points for half a day – seems to be a record!) and takes place in Berlin in German language. The same workshop in English and personal coaching can be tailored to your needs and help you master the intercultural challenges you face. Please contact us for a non-binding consultation via email: irina<at>interkulturell.eu